Frequently Asked Questions
Everything you need to know about your KITSCH beauty essentials.
How do I care for my satin pillowcases and hair accessories?
To maintain the quality of your satin items, we recommend machine washing them on a cold, gentle cycle using a mesh laundry bag and hanging them to air dry.
What is your return policy?
We offer a 90-day return policy for most items. Products must be in their original packaging. Please note that for hygienic reasons, some personal care items may be final sale.
When will my order ship?
Standard orders typically process within 1-3 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location.
Are KITSCH products eco-friendly?
We are committed to sustainability. Many of our products, like our bottle-free beauty bars and recycled plastic hair ties, are designed to reduce environmental impact.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.